Privacy Notice

FLORIDA SHORES BANK

Your nonpublic personal information means information about you that we collect in connection with providing a financial product or service to you. Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records.

We take special care to protect the privacy and security of confidential customer nonpublic information and are subject to a number of federal and state laws that govern the handling of such customer information. These laws apply to aspects of the Bank and the Bank's online services. 

The Bank's policies for collecting, using, sharing, maintaining accuracy, and safeguarding customer nonpublic personal information are as follows:

Collecting and Using Nonpublic Personal Information

At Florida Shores Bank we collect, retain, and use your nonpublic information only for specific business purposes to provide you with quality products and superior service.

This information is gathered to protect your accounts, process your records, improve our products and services, and comply with laws and regulations.

This information is gathered from a variety of sources. Nonpublic personal and confidential information is collected when you complete an application to open an account or apply for credit or perform transactions with us. We also may obtain reports from consumer reporting agencies or affiliates or non affiliated third parties or other creditors for evaluating your initial application and in connection with our subsequent periodic review of your account relationship(s) with us.

An affiliate is a company we own or control, a company that owns or controls us, or a company that is owned or controlled by the same company that owns or controls us. Ownership does not mean complete ownership, but means owning enough to have control. A non affiliated third party is a company that is not an affiliate of ours.

Information may also be obtained from "cookies." A "cookie" is a small file placed on your hard drive by our Web page server that is retrieved when you log onto our site again. The "cookie" is used to help us serve you better by recognizing you as a customer and to automate your online experience. For example, to store your preferences for certain kinds of information or to store account information so that you do not have to input it each time you visit our site. Cookies cannot be used to reveal anything that you have not already explicitly revealed. They cannot read your hardrive, get your e-mail address or steal personal information about you. If you do not wish to receive cookies, you can set your browser to alert you of a cookie being offered, or to reject all cookies.

Sharing Nonpublic Personal Information

At Florida Shores Bank, nonpublic customer information is not sold to outside parties. We do not share personal customer information with non-affiliate third parties for any purpose without the customer's consent, except as provided in this privacy statement.

There are situations in the "ordinary course of business" where customers' nonpublic personal and confidential information will be disclosed to third parties.

In accordance with standard banking industry practices, and as provided by applicable federal and state law, we exchange information about our customers with selected credit reporting agencies.

There may be occasions where we are legally required to disclose nonpublic customer information, such as in response to a subpoena, to prevent fraud, or to comply with a legally permitted inquiry by a governmental agency or federal regulator.

From time to time specific customer nonpublic information has to be shared with parties outside our organization to provide operational support or to make available to you certain financial products on our behalf. These companies must execute a confidentiality agreement and agree to limit the use of the information.

At Florida Shores Bank we do not disclose any nonpublic personal information about you to anyone, except as permitted, by law as discussed above.

Maintaining Personal Nonpublic Information Accuracy

At Florida Shores Bank we have procedures in place to ensure customer account nonpublic information is complete, accurate, and processed in a timely manner. However, should you ever believe that our records contain inaccurate or incomplete information about you, please notify us. We will investigate your concerns and correct any inaccuracies.

Under the Fair Credit Reporting Act you have the right to notify us if you believe we have reported inaccurate information about your account to any Consumer Reporting Agency. Such notices should be sent in writing and include your complete name, current address, social security number, telephone number, account number, type of account, specific item of dispute and the reason why you believe the information reported is in error. Send your notice to: Florida Shores Bank Compliance Department, 400 North Federal Highway , Pompano Beach , FL 33062-4312 .

Safeguarding Personal Nonpublic Information

At Florida Shores Bank, we have established physical and electronic security procedures that comply with federal standards to protect your nonpublic personal and confidential information from unauthorized access.

An example of these procedures is that customer nonpublic personal information is protected from unauthorized access by persons external to the Bank by a password chosen by the customer. Thus, the customer's nonpublic personal information would only be known to a person having in addition to the customer's ID and account number(s), the customer's unique password.

Another example of these procedures is that customer nonpublic personal information is protected from being altered while in transmission to the Bank by encryption technology known as Secure Sockets Layer (SSL). SSL manipulates the data into a format unreadable to humans as it leaves the customer's workstation. Furthermore, the data in transit is split up into packets that travel separately and are not reorganized until they filter through the Bank's router. So if the encryption code should be solved by an unauthorized computer, the agent is likely to only be in possession of individual packets which would be out of context with the whole data.

Customer nonpublic personal information is protected while in the Bank by limiting its access to only authorized employees who need to know that information to provide products or services to you. These employees are trained in the proper handling of that information and have been instructed to maintain the information's confidentiality. To ensure that the confidentiality policy is understood it is contained in the Employees' handbook and in periodic e-mail announcements. An employee's failure to comply with the privacy policy is subject to disciplinary action.

Our Primary Concern

At Florida Shores Bank, our primary concern is maintaining your confidence in our bank. We are committed to ensuring your nonpublic personal information is kept confidential. I f you have any questions, please stop by or contact our Compliance Officer at (954) 876-2300 or www.floridashoresbank.com.